Workplace 2040

Helping policy-makers consult citizens on worker rights

What

Multimedia Installation

Collaborators

Komovo (collaborator) Dutch Ministry of Social Affairs and Employment (client)

When

2024

How can society co-create a future of work that is adaptive, inclusive, and responsive to shifting realities?

The future of work in the Netherlands is marked by growing uncertainty. Structural changes in labor markets—such as the rise of flexible workers, evolving labor relations, and emerging technologies—are challenging traditional policy frameworks. Trust in the government has also been shaken by major crises like the Groningen gas extraction and the childcare benefits scandal, prompting a need for more practical, citizen-centered policymaking.

At the same time, policies aimed at addressing these challenges risk oversimplification. Regulations targeting disguised employment, for example, aim to protect freelancers but may unintentionally harm those who benefit from flexible arrangements. Similarly, mandatory disability insurance could offer protection but fails to consider the grassroots safety nets that freelancers have already established.

Policymakers face an urgent question: how can they design policies that meet the needs of a rapidly evolving workforce while ensuring fairness, representation, and security for all? To answer this, they must engage directly with the lived experiences of citizens—shifting from top-down solutions to collaborative, forward-thinking dialogue.

We made four immersive future desks as a tool for societal dialogue.

To tackle these questions, we collaborated with the Dutch Ministry of Social Affairs and Employment and Komovo to create Workplace 2040—a participatory exhibition that brings speculative scenarios about the future of work to life.

The heart of Workplace 2040 is a series of four desks, each representing a different vision of the future. These desks, designed using speculative and participatory methods, immerse visitors in tangible, everyday objects from 2040. Scenarios like the "We Society" and the "Service State" explore divergent futures, challenging visitors to reflect on what they value most—flexibility or stability, individual agency or collective care.

Visitors engage actively with the exhibition, sharing their reflections, dreams, and concerns by writing down their observations. Policymakers are present throughout the process, engaging in direct conversations with participants and gathering insights firsthand.

This approach is part of a broader strategy to embed practical policy-making into government practice. By focusing on societal dialogue and speculative futures, the Ministry aims to develop policies rooted in the realities of everyday life. Extensive preparatory work ensured alignment between the scenarios presented and the challenges policymakers face, laying the groundwork for actionable insights.

The exhibition debuted at Dutch Design Week 2024 and will travel to various locations across the Netherlands, creating opportunities for diverse audiences to contribute to the conversation.

Building system capability and demand for participatory policymaking

Workplace 2040 has already proven to be a powerful tool for bridging the gap between citizens and policymakers. Visitors at Dutch Design Week were invited to reflect on key questions such as:

  • Do you prioritise flexibility or stability in your working life?
  • How should contracts, job quality, and time for caregiving or volunteering be valued?
  • What role should government play in providing a safety net for workers?

We are now working directly with policymakers to learn how to integrate the diverging hopes and concerns that citizen have into future labor policies.

But beyond immediate insights, Workplace 2040 has laid foundations for an ongoing approach to participatory policymaking in the Ministry. Conversations with members of the public instilled an increased understanding of the value of public dialogue. So far around 30 civil servants represented the installation. By training policymakers in speculative and participatory methods, the project is building both the demand for and the capacity to deliver long-term societal dialogue within the ministry.

The ultimate goal? Policies that prepare us for an uncertain future—created not in isolation, but in collaboration with the people they aim to serve.

This project was co-developed with social design agency Komovo.

The project was featured in BNO's Work & Show.

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